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Why does my business need a website? Even if you're not planning on selling online, a well-crafted site is essential for any business. Q: My business is very small, just me and two employees, and our product really can't be sold online....

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Insanity in Small Business Einstein’s Definition Albert Einstein once said “The definition of insanity is doing the same thing over and over again and expecting different results”. Think about this quote for a second...

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Web Design mini-site launch! We just launched a mini concept site for Sketchbook Web Design! This mini-site is more an experiment for us to use some new fun designs and nifty css stylings. Think of it as more of an online business...

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Web Design mini-site launch! We just launched a mini concept site for Sketchbook Web Design! This mini-site is more an experiment for us to use some new fun designs and nifty css stylings. Think of it as more of an online business...

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Communicate with your most important assets—your... Email Marketing by Constant Contact®, in association with Sketchbook Media Group, is the easy, effective, and highly affordable way to get your message out to your customers, clients, or members. You'll...

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Combine Local SEO Consulting Service With Social Media Marketing To Get Top Search Engine Placement

Posted on : 20-07-2010 | By : SMG Team | In : Social Media

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Regional Search engine marketing consulting assistance corporations are dedicated companies that offer Search engine marketing consulting providers to regional smaller businesses as a way to support them obtain best internet search engine placement in Google along with significant lookup engines. Regional Search engine optimisation is usually a remarkably powerful way of targeting your local buyers, especially if you’re the type of business that offers providers inside a distinct geographical region like a town or a state. Local Search engine marketing will significantly boost it ranking and raise precise targeted traffic out of your community prospective clients.

By improving its rankings, a web site will probably be found by far more targeted website visitors. Eventually, revenue, revenues and return on expenditure will boost. In today’s challenging markets small businesses on the internet are faced with the challenge of competing with other organizations within the very same niche. It implies that gaining exposure and bringing readers to the website becomes difficult as properly. Thankfully, smaller businesses contain the opportunity to take advantages of operating which has a specialist Search engine optimisation pro to make it on the web and to develop their enterprises.

Combining social media promoting and other strategies of world-wide-web advertisement with community Seo advertising and marketing will undoubtedly give any business an edge in competing against other similar companies. Internet marketing and advertising is really a multifaceted game and cultural media is part in the full video game. Your smaller company need to bring benefits of sociable media tools for example cultural networking and societal bookmarking sites in order to possess the most powerful promotional campaign.

A lot of Search engine marketing firms provide cost-effective search engine optimization consulting and training products and services to assist smaller businesses to strategy diverse search engine optimisation tactics to enhance their ranking. It is highly recommended that smaller businesses operate which has a qualified Seo professional who knows the ins and outs of net marketing and advertising to be able to aid enterprises make it and mature within the web.

Search engine optimization and world wide web promoting products and services will definitely support your little enterprise achieve its promoting objectives and significantly enhance the ranking of its site. This in return will boost targeted site visitors, get far more leads, raise profits, boost inversion rates and gain a large return on investment.

Discover how to make money through Social Media with Social Profit Formula

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Social Profit Formula – Social Media

Posted on : 15-07-2010 | By : SMG Team | In : Social Media

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Social media is one more kind of advertisement practice for societal interaction that may be making use of a remarkably accessible and exceptional publishing way. This types of advertising uses a simple internet dependent technologies to connect and broadcast advertising monologues into social media dialogues. These kinds of media are the one accountable of democratization of information and data and that transform persons from content customers to content producers. Some company owners define this types of advertising as being a group of web centered applications that build about the ideological and technological foundations with the net, and that provides the creation and exchange of user produced articles.

There are also many factors that refer to this mass media like for example in enterprises. The common factor that’s flowing through all of the definitions of social media is usually a acquiring in towards the trend of the new age engineering and sociable interaction for that co-creation of value. Social media can also be believed to be a driving force in giving definition towards latest period since the attention of the brand new era.

The sort of mass media has or continues to be following the brand new age trend to accomplish people by way of the world-wide-web it have become the fighting spirit that gives the modest business a possibility to grow. And also some when the large names in the business are taking advantage on presentation to get to more shoppers across the archipelago and have been continuing to improve its energy rapidly through the many years.

Some well known examples for this media are Myspace, Facebook, and twitter and have enhance its global forecast, this indicates that advertisement now are ready to possess several languages and consequently achieve a broader and wider assortment of customers. Social media have turn out to be the brand new program for organization proprietors to reach their goals in small business advertising and sales. This 3 most popular social media device is incredibly typical that even young kids understands tips on how to utilized it as extended as they know how you can study it could be the simplest method to communicate and connect to buddies, family members, and employees or employers.

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How To Use Twitter As A Customer Service Platform

Posted on : 11-07-2010 | By : SMG Team | In : Social Media

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User friendly and effective customer service is a key component of running a successful business. The term “customer service” has been tarnished of late and a lot of people have had poor experiences. The use of a badly run call center or impersonal emails can scare customers away and can damage your business.

New opportunities have opened-up over the last two to three years due to the growth of social media. Social media has millions of users and it is therefore the ideal platform for businesses to use for customer service. You can engage your customers, solve their problems and build a solid brand reputation through the use of social media.

Why use Twitter as a customer service platform?

• Quick attention to problems – Twitter is a lightning-fast platform that can help sift through and solve problems quickly without the wait times experienced at a call center. Customers with problems requiring detailed interaction can be directed to alternative platforms.
• Free marketing – Twitter is one of the most viral platforms around and great customer service will get tweeted about thereby promoting your business to millions of new users.
• Staff motivation – Using Twitter is more interesting to staff than using email or the phone and they have the ability to measure their impact on customers. Staff performance can be measured and recognition given to the top performers on a monthly basis.
• Reducing costs – It is always important to look at new ways of reducing overheads and using Twitter will reduce the time spend per customer and will cost far less than a dedicated call center.

How to use Twitter as a customer service platform:

1. Promote your Twitter profile
People need to know about you in order for them to interact with you. “Follow me” buttons on your website, advertisements and information about the customer service platform that you provide should be made available.
2. Monitor conversations about your business
Use Monitter or Tweetbeep to track keywords related to your business or products mentioned in conversations on Twitter. Know what people are saying about your company or product and engage with them.
3. Be quick to reply and interact
When a customer complains you need to act quickly and provide them with the information needed in order to sort-out the complaint. The speed and quality of your response is vital.
4. Keep it personal
Use this platform to talk with your customers and to promote any success stories or new features. It is very important to always build your brand and with this platform you can get your customers to participate in discussions about your business.
5. Keep it real
Never promise something than you can not deliver on or tell a half truth. It has become very easy for customers to research the information that you have provided and if they find that you have lied to them they will pull you apart. Due to the viral nature of Twitter this may have disastrous results for your business.

Twitter can be a great customer service platform if you manage it correctly. It is important to adapt to your customers and to make use of the technology and communication platforms that they prefer. Always remember that brilliant SEO strategies and optimization campaigns can be nullified by poor customer experiences.

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What Is The Value Of Social Media Contacts To Internet Marketing ?

Posted on : 10-07-2010 | By : SMG Team | In : Social Media

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Social media hit the internet marketing industry hard over the past few years, however many people are starting to wonder just how much their social media contacts are worth [spin] what is the value of social media. People are no longer surprised that they may have more than 1,000 Twitter followers, but hardly any of them are converting into solid leads.

One of the biggest problems with social media, thus far, is that most Internet home business got so caught up in building a massive amount of followers that they never took the time to set up the proper metrics to judge just how valuable these followers actually were. In fact, there is a good chance that most of your Twitter followers have no idea who you actually are. Most of them probably followed you in hopes that you would follow them back. In fact, some reports have estimated that a social media contact is worth a maximum of $3.50. However, in order to build relationships using social media is more of a one on one task in order to be truly effective.

To get a better idea of how effective social media contacts are, let’s take a look at some other popular internet marketing communication methods. The most obvious method of communication has been around long before the internet. List-building, which is now done via email instead of collecting business cards, is infinitely more valuable. An IBM study reported that a single loyal email contact is worth just under $950. This is because when someone signs up for you list, they are trading personal information for something else, normally a free resource, such as an ebook. This instantly builds a more personal relationship, which is a major reason that a person on your list is worth so much more than a Twitter or Facebook follower.

Blogging fits somewhere in between social media contacts and people on your list. Subscribing to your blogs RSS feed takes a little as two clicks, which is much faster than signing up for email, but longer than following someone on Twitter. Therefore, it is no surprise that your RSS subscribers are more valuable than Twitter followers, but less valuable than an someone who is has subscribed to your email list. Another reason that blog followers are more valuable than social media contacts is because every time that they visit your blog, you have a chance to make money (even if it is just by selling advertising space). With Twitter or Facebook, if you don’t get them to click on a link and purchase a product, you don’t make any money.

There are several conclusions that you can draw from this and none of them involve ditching social media all together. The first is that to truly monetize your social media contacts, it is vital that you get them to take another step. It is important that you get your followers to sign up for your blogs RSS feed or email list. This will give you a greater chance to build a lasting relationship with them, and of course monetize them a little better. The second conclusion that can be drawn from this is that while social media contacts can still be useful, they should not be the backbone of your marketing efforts. By having a strong social media presence, you have gain credibility among the community, which can be leveraged in monetized in a variety of ways that are not directly tied to your Twitter followers or Facebook friends.

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The Importance Of Content And Social Media To SEO

Posted on : 30-05-2010 | By : SMG Team | In : Social Media

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Adding new content to your website consistently is a must if you want to improve your search engine rankings. The search engines like to see new content being added to a site and this forms an important part of the algorithm used to determine ranking. If you add new content once or twice a week it should be sufficient (depending on what your competitors are doing).

New content can add more benefit if you also submit it to article directories or social sites. If your Blog is in a subdirectory on your server, content added to your Blog will count as new content. The key is to remain consistent at all times. When your content addition strategy is in place it is time to look at social media.

Social media as defined on Wikipedia is:
Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and “building” of shared meaning among communities, as people share their stories, and understandings.
Social media can take many different forms, including Internet forums, message boards, weblogs, wikis, podcasts, pictures and video. Technologies include: blogs, picture-sharing, vlogs, wall-postings, email, instant messaging, music sharing, crowd sourcing, and voice over IP, to name a few.
Examples of social media applications are Google Groups (reference, social networking), Wikipedia (reference), MySpace (social networking), Facebook (social networking), Last.fm (personal music), YouTube (social networking and video sharing), Second Life (virtual reality), Flickr (photo sharing), Twitter (social networking and microblogging) and other microblogs such as Jaiku and Pownce. Many of these social media services can be integrated via social network aggregation platforms like Mybloglog and Plaxo.

Social networks allow you to post videos, articles, podcasts, Blogs, bookmarks, links, profiles and comments. It is very easy to share your message or marketing information through the use of these social sites. Content is however still king and your message needs to be of interest to the readers in order to spread.

The big companies have woken-up to the potential of reaching a big market through the use of social sites and most are actively involved in social media marketing. Social media allows companies to interact with their customers and to market their products in a new way. Google and Bing are currently pulling updates from Twitter into the SERPs (search engine results pages). Facebook is facing a huge outcry from their customers after changing the privacy settings and thereby allowing private information to be displayed on the SERPPs.

When using one of the social sites always look at posting unique and quality content. The search engines will pick-up on quality content and will disregard multiple post of the same message as spam. Do not link your Facebook and Twitter accounts. It is better to post unique content on both to improve the chance of Google or Bing listing it on the SERPs. Remember that SEO and Social Media are interlinked. If you want to improve your search engine rankings, make full use of the social media sites that are available on the Web.

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Net Design: Designing Effective And Sales Driving Video For Your Commerce

Posted on : 24-05-2010 | By : SMG Team | In : Social Media

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Videos are a great way of passing information in this day tech savvy world. Additionally, it’s been noticed that there are many on-line video sites that enable each, watching printed videos and also publishing your own video thus that others can have a look. Undoubtedly, the pleasant appearance of these sites has reached the skies. If, you’re furthermore touched by the thought of uploading your own videos for the others to possess a have a look at it, then you wish to start out by keeping some things in mind.

These online video sites are enormous in numbers and most of them permit publishing video’s of signed up users with ease. There are limitations on positing bound content of videos. Any videos such as pornographic or threat videos would not be allowed in most of the online video sites. Well, with these limitations, the websites are just making an attempt to keep up a clean and enjoyable-for all sites.

If you wish to post your video then you’ll do thus but be positive about your safety as this can be viewed by several of the online users. Largely, these websites have videos that either facilitate the employment of a certain product, or promote events, or some post videos about an interesting travel destination and the next link includes personal videos.

In the private section, people sometimes upload a video that is either funny have some personal info concerning them. Conjointly, this could include information that one wants to share with a range of folks, however watch out to not leak out non-public data as these video sites are visited by several of the folks daily and to urge recognition for a explicit video is comparatively easy.

A good way to post any video would be to stay in mind about how you’ll talk to any stranger if you happen to speak to them. This is often because there are such a lot of varied viewers of your video and the opinion of every and each individual differs a lot. Hence for your own personal safety it might be important to require a note of what you’re posting on any of those video sites.

By personal info, it does not mean that you should not include your own face in the video. There have been several videos with personal touch a lot of them have their friends, family and colleagues listed within the video. However, it will be a sensible factor if you do not embody your entire name, simply use your 1st name instead or get a pen name for yourself that you’ll be able to use on all the videos that you post.

You must not post your correct address or town name in your video posts. You may end up being in hassle sometimes. Do not leak out your phone number and any other kind of details which would reveal the place where you reside.

Additionally, if you’re putting up this personal information in order to get some friends or a date then don’t upload these videos and information on YouTube or Google video sites. Instead use on-line dating sites which will defend your personal information and would never disclose it to anyone. If you wish to create an eye catching video promotional for yoru business submit your project to Golden Way Media (SEO web design) or you can outsource SEO website design on globfreelance.com.

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Insanity in Small Business

Posted on : 04-09-2009 | By : Sketchbook Team | In : Blog, Business Strategy, Email Marketing, Internet Promotion, Social Media, Technology Tips, small business website

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Einstein’s Definition

Albert Einstein once said “The definition of insanity is doing the same thing over and over again and expecting different results”. Think about this quote for a second and ask yourself, does this quote apply to the way you run your company?

Have you been doing the same thing over and over again expecting different results? If so, then you might want to keep on reading. In a world where technology is becoming a key productivity tool to the success of any business, it simply comes down to, are you accepting and harnessing technology or rejecting it. Are you willing to change or will you do the same thing over and over again?

Here are two main reasons why I pose this question. First, many business owners today have trouble understanding how new technology, specifically the internet, websites, and social media, can become a major benefit to their business, and second, owners have trouble measuring the profits they are losing by rejecting this technological change. Have you ever rejected technology?

“If It Ain’t Broke Then Don’t Fix It!” Mentality

Are you expecting to increase profits by continuing the same business strategy year after year? If so, how long do you think the method will work?

Many small business owners simply do not see the need to update or change their current method. They believe that there is no need to invest in a new method when the old one still seems to work fine. This is the common, “If it ain’t broke then don’t fix it!” mentality. Well, I hate to be the one to say it, but just because something isn’t “broke” doesn’t mean you can’t make it work better. When new technology such as a website or social media, could save you large amounts of time & money, how can you not accept it?

In an industry where there is an increasing level of competitiveness, small business owners must take advantage of every method available to help them cut costs. Would a commercial printer looking to grow their business, limit their shop to just a one color press? Sure they can continue to operate with a one color press, but wouldn’t a two or four color press help expand their business into other areas more effectively. In this example the current method works, but a technological change would help increase the company’s ability to grow.

Exploring these other areas help companies to sustain and increase profits. Without accepting new technology, small business owners greatly limit their profit potential. By using the power of technology to make their business practices more efficient owners can continue to achieve their goals.

Are You Sacrificing?

A lot of small business owners that we talk with have a hard time visualizing the amount of money they are losing, or in actuality, the amount of money they are giving to their competition, due to outdated advertising and lack of constant communication with their customers. These small businesses feel they are doing well with the system they currently have in place and do not see the need to change to a new method. This lack of vision can cause owners to limit their future profits.

On the opposite side, the owners that do see a need for change begin to focus more attention on how much money it will cost to make the investment into these new technologies rather than how much they are losing. These owners become unsure and wonder if the investment today will pay off tomorrow. To those owners, how much will it cost you not to have a great looking company website with email marketing, or social media? Do you even know? Is it one, three, possibly five customers or jobs a day? Do the math. How much money is lost due to potential customers not finding you on search engines or never hearing about new specials and opportunities your business is offering?

Ask yourself, how long can a company continue to compete if they are not being as efficient as their competition? If companies choose to stay with the same system they have been using for years and reject change are they, in essence, choosing to sacrifice future profits?

It’s not Just Advertising

Companies are not just losing profits due to poor advertising; they’re also losing profits due to a lack of follow up, or customer relationship. When offering new services, special pricing or new products to potential clients, how often do companies remember to follow up with their existing customer base? With the constant chaos that small business owners experience on a daily basis, this follow up process can become an aspect that is quickly forgotten, especially if requires the owner or an employee to directly try to contact each individual existing customer.

A great website, along with Email Marketing and social media  makes it easy, effective, and highly affordable to connect with your audience and build strong, successful, lasting relationships with them.

Adapting to Change

By adapting to change, and accepting and harnessing technology, small business owners who use internet tools, such as company websites, email marketing, and social media, have become more efficient and profitable.